Attendant Call Selection lets you choose which group of incoming calls to answer first; each group is selected by pressing a softkey on the attendant console.
None
Program softkey labels in
the Console
Softkeys form.
All consoles
To answer incoming calls, do one of the following:
To answer the longest queued call, press Answer or Enter on the numeric keypad (MiVoice Business Console).
To answer the longest queued call in a specific group, press the softkey corresponding to that call queue.